Customer Service Representative

Heartland Home Services • Wixom, MI

17h • Onsite

About The Position

Call Center Customer Care Representative We are looking for a dynamic superstar to help support our growing Teams in our Wixom, Michigan Headquarters! This is a great opportunity to support our sales, install and service teams. We have full time and part time openings.

Requirements

• High school diploma or equivalent education
• Basic Microsoft office
• Ability to multi-task and manage multiple priorities
• Basic math skills
• Ability to work with a sense of urgency and detail
• Strong organization skills
• Effective communicator
• Team players that enjoys a team environment
• Ability to work overtime, weekends, and rotating schedules to complete work
• 1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred
• High school or equivalent (Required)

Nice To Haves

• Service Titan scheduling experience

Responsibilities

• Support our sales, install and service teams.
• Handle high call volume.
• ServiceTitan scheduling.

Benefits

• Industry-leading hourly rates based on experience
• 401k retirement plan
• Health Savings Account
• Vision insurance
• Life insurance
• Dental insurance
• Paid Vacation
• Paid Holidays
• Advanced training opportunities are available
• Hours for the whole year
• Personal Protective Equipment (PPE)
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees