Customer Service Representative

Berger Transfer & Storage Inc • Chino, CA

13d • Onsite

About The Position

Berger Moving & Storage is growing and that means exciting new career opportunities! Join an iconic family of companies known for our strong culture, exceptional team camaraderie, and commitment to professional growth and development. Berger Moving & Storage is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has proudly served individuals and businesses for over 110 years. Today, we are one of the largest agents for Allied Van Lines, with a nationwide network of 18 locations across the United States. We are seeking a Customer Service Representative to join our team in Chino, California!. Our Distribution Customer Service Coordinator is an instrumental role which encompasses answering our phones and providing a great first impression of Berger to our customers and vendors. Our Distribution Customer Service Coordinator helps conduct the smooth operations of our fast-paced and friendly team environment, while constantly keeping a high level of efficiency and professionalism. They are confident, well spoken and act as our customer’s advocate.

Requirements

• 1 year of Customer Service experience (required)
• Strong verbal and written communication skills
• Energetic self motivator with a positive and friendly demeanor
• Extremely organized with a strong attention to detail
• Capable of working both independently and as part of a team
• Comfortable handling high volumes of workload
• Intermediate Microsoft Word, Excel and Outlook experience

Nice To Haves

• High School Diploma or Equivalent (preferred)

Responsibilities

• Act as the face to our customer over the phone and in person with visitors
• Exhibit a very positive attitude, work well in a team environment, & have the ability to multitask.
• Work closely with our move coordinators in order to serve customer needs
• Have excellent computer skills and able to manage incoming calls
• Are ready to learn aspects of moving & relocation in order to work with customers during the moving process
• Handle office administrative responsibilities including the ordering of supplies, filing, office mail, etc.
• Create & update customer orders, calculate move estimates, check in with customers during the move process, & schedule specialized services
• Other duties assigned by management

Benefits

• Competitive Pay
• Paid Time Off (begin accruing your very first day of employment!)
• Medical, Dental & Vision Benefits
• 401K
• Employee Discounts with Verizon, Sketchers and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED