Customer Service Representative

Circle K•Edinburgh, IN

17d•$14 - $14•Onsite

About The Position

The Customer Service Representative provides courteous, attentive customer service and supports daily store operations. The role handles sales and payments, operates store equipment and transaction systems, maintains store cleanliness and equipment, stocks and merchandises products, and helps control sales, cash, and inventory. The representative also maintains shift and timekeeping records, reports incidents and discrepancies to the Store Manager, and performs other assigned duties. The position is part-time, with flexible availability across days, evenings, overnights, and weekends. Work is primarily indoors, with some outdoor cleaning duties and occasional exposure to extreme cold and noise. The role requires regular onsite attendance and may include job-related meetings at irregular hours.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to accurately operate equipment such as cash registers, scanners, beverage dispensers, and other machines or tools.
Ability to work as scheduled and arrive on time.
Ability to communicate information and ideas so others understand.
Ability to perform addition, subtraction, multiplication, and division preferred.
Ability to perform the essential duties and physical functions of the job and work in the described conditions.
Ability to work alone.

Nice To Haves

High school diploma or GED.
Retail sales experience.
Ability to perform the four basic arithmetic operations.

Responsibilities

Provide prompt, courteous, friendly, and attentive customer service; greet customers, assist them, offer suggestions, and thank them as they leave.
Accurately ring up sales and handle cash, checks, and other forms of payment.
Operate store equipment and transaction systems, including fuel consoles, lottery machines, money order machines, and telecom transaction systems.
Report to work on time and follow dress and appearance standards.
Clean and maintain the store, equipment, and surrounding areas, including outdoor areas, parking lots, and gas pumps.
Inspect facilities and equipment for safety, cleanliness, and proper working order; report equipment failures and maintenance or supply needs to the Store Manager.
Complete merchandise ordering, receive and verify vendor deliveries, maintain stock levels, rotate stock, and place advertising and pricing signage.
Help control merchandise, cash shortages, selling expenses, inventory levels, and shift audits.
Maintain accurate cash, sales, and inventory records; account for variances and report discrepancies to the Store Manager.
Follow company or brand guidelines for product breakage and spoilage.
Report incidents, including injuries, theft, property damage, sanitation issues, and suspected unsafe, unlawful, or unethical conduct.
Maintain accurate shift and timekeeping paperwork; may take inventory of supplies and equipment.
Attend job-related meetings, which may require irregular hours, maintain regular and predictable onsite attendance, and perform other duties as assigned by the Store Manager.