Customer Service Rep(05635) - 485 Tom Hall St

Domino's Franchise•Ft Mill, SC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, NC, is seeking a friendly and enthusiastic Customer Service Representative. The role is the voice of the company, helping customers place orders and ensuring they have a positive experience. The position also involves following Domino’s pizza-making standards and procedures, maintaining a clean and professional appearance in accordance with the dress code, and working with hustle and energy in a fast-paced environment. The company describes its principles as the Golden Rule, Teamwork, and Enthusiasm, and offers opportunities for employees to grow and advance within the company.

Requirements

  • Must be at least 16 years of age.
  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Must meet Domino’s pizza-making standards and dress-code expectations.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service, including over the phone.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and customer satisfaction.
  • Follow Domino’s pizza-making standards and procedures.
  • Maintain a clean and professional appearance in accordance with the Domino’s dress code.
  • Represent the brand positively and work with hustle and energy.

Benefits

  • Competitive pay of $10–$12 an hour.
  • Benefits, including health insurance, paid time off, and a 401(k), for eligible employees.
  • 50% off pizza.
  • Referral bonus.
  • Career development and opportunity to grow and advance within the company.
  • Flexible scheduling.
  • Fun and friendly work environment.
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