Part-Time Customer Service Representative, Transportation Services
Penn State University•University Park, IL
•Onsite
About The Position
Penn State Transportation Services is hiring Customer Service Representatives to work Monday through Friday from 10am to 2pm in the gated campus parking decks. The position will mostly work independently, and will work in teams and alongside full-time staff for busier times. The work will mostly be outdoors or in the kiosks at the deck. Transportation Services is seeking candidates with strong customer service skills, with prior customer service preferred.
Requirements
- Strong customer service skills
- Ability to stand and walk for the entire shift, while outdoors
Nice To Haves
- Prior customer service experience
Responsibilities
- Screening permit holders for entry into the parking decks when near capacity
- Assisting customers with entry and exit of the parking decks
- Controlling the inventory of spaces in the parking decks
- Helping customers find alternative parking facilities when they are full
- Resolving equipment issues
- Answering general questions about parking on campus
Benefits
- Background checks/clearances
- Equal opportunity employer
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
