Customer Service Rep(08968) - 7900-K Stevens Mill Rd.

Domino's Franchise•Matthews, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is seeking a friendly and enthusiastic Customer Service Representative. The role involves taking customer orders, answering questions, and helping ensure each customer has a positive experience. Representatives work as part of a team to support smooth store operations and customer satisfaction. The position also requires following Domino’s pizza-making standards, maintaining the company’s appearance and dress-code expectations, and working with speed and energy in a fast-paced environment.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Ability to follow Domino’s pizza-making standards and procedures.
Ability to maintain the required appearance and adhere to the Domino’s dress code.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service with a positive attitude.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and happy customers.
Prepare pizzas according to Domino’s standards and procedures.
Maintain a clean, professional appearance and adhere to the Domino’s dress code.