Hybrid Entry Level Customer Service Representative
TEKsystems•Pensacola, FL
•$20 - $20•Hybrid
About The Position
If you’re someone who enjoys helping others, solving problems, and growing your skills every day, this is your opportunity to build a career with purpose. We’re looking for Member Support Representatives to join our dynamic, 24/7 contact center—where every interaction matters and our members always come first.
Requirements
- Strong communication skills and a genuine passion for helping people.
- Ability to adapt in a fast-paced environment where every interaction is unique.
- Curiosity and a growth mindset—no prior experience needed; we provide the training and support you need to succeed.
Responsibilities
- Serve as the first point of contact, delivering support with empathy, clarity, and confidence.
- Simplify complex financial products and services into clear, easy-to-understand guidance.
- Navigate multiple systems effortlessly while staying fully present in each conversation.
- Assist members with a wide range of needs, including accounts, cards, loans, savings, and retirement planning.
- Identify opportunities to offer the right solutions, helping members achieve their goals and building lasting relationships.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
