Customer Service Representative-Southside

SwimRVA • Richmond, VA

10d • Onsite

About The Position

Join SwimRVA as our Part-Time Customer Service Representative in vibrant Richmond, VA, where every day is a splash of excitement! If you thrive on connecting with people and enjoy building lasting relationships, this role is perfect for you. Picture yourself in a lively environment, chatting with our valued members and ensuring their experience with us is nothing short of delightful. Onsite at our facility, you'll interact with a diverse community that appreciates your warm and friendly approach. Plus, enjoy a competitive starting pay of $14.25 per hour while doing what you love! This is not just a job; it's a chance to make waves in our customers' lives.

At SwimRVA, our Part-Time Customer Service Representative plays a crucial role in delivering an exceptional customer experience that keeps our members and guests returning for more! This thrilling position is all about being customer-oriented and passionate about serving our community. You'll be the friendly voice on the phone, checking in members, completing sales transactions, and engaging with families in person. Your multitasking skills will shine as you manage inventory and promote a fun, safe environment for everyone during the summer. By interacting with SwimRVA-North families, you'll build lasting relationships that foster a collaborative atmosphere, making every day feel like a pool party while ensuring everyone enjoys the best summer ever!

Requirements

• Ability to work evenings and weekends
• Customer service oriented
• Organized
• Efficient
• Positive attitude
• Ability to communicate effectively both written and verbal

Nice To Haves

• American Red Cross First Aid/CPR certification preferred or willing to obtain

Responsibilities

• Deliver an exceptional customer experience
• Be customer-oriented and passionate about serving the community
• Be the friendly voice on the phone
• Check in members
• Complete sales transactions
• Engage with families in person
• Manage inventory
• Promote a fun, safe environment
• Interact with SwimRVA-North families
• Build lasting relationships
• Foster a collaborative atmosphere
• Help coordinate a positive experience for all indoor and outdoor activities

Benefits

• Flexible Schedules
• Free Family Summer membership (employee household)
• 25% off program fees for your family (yourself and your dependents)
• Free SwimRVA Hammerheads (adult swimming) membership

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed