Customer Service Rep(06148) - 310 Kimball Crossing Dr
About The Position
The Customer Service Representative works as part of a Domino’s Pizza store team to serve customers and help prepare and process pizza orders. The role can be part time or full time and may fit around school or other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management roles. Team members operate store equipment, stock and prepare ingredients and products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility. The work involves communicating with customers and coworkers in person and by telephone, entering orders by computer keyboard or touch screen, and handling money accurately. The position is primarily performed standing and involves frequent reaching and hand use, along with walking, bending, occasional crouching, and infrequent stair or ladder use. Team members may unload deliveries and lift or carry supplies weighing up to 50 pounds. Work conditions include varying temperatures, food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts.
Requirements
- Must be 16 years of age or older.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to use a computer keyboard or touch screen to enter orders.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to stand for most tasks, walk short distances, and perform frequent reaching and hand-use tasks.
- Ability to lift and stock deliveries weighing up to 50 pounds.
- Ability to work around hot and cold surfaces, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers in person and by telephone to process orders.
- Handle monetary transactions and make correct change.
- Unload deliveries and stock supplies.
- Perform other store tasks such as taking out trash, cleaning, and occasional maintenance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
