Customer Service Representative (Calgary Crowfoot) Part Time
Trail Appliances Ltd.•Calgary, AB
•Onsite
About The Position
As a Customer Service Representative, you will be the first point of contact, creating a positive and lasting impression of our company and brand. With a “people-first” attitude, professionalism, and patience, you’ll go above and beyond to provide tailored solutions, ensuring every customer feels heard, valued, and supported.
Requirements
- Minimum typing speed of 40 words per minute.
- Demonstrate a strong work ethic, punctuality, attention to detail, and a genuine desire to help people.
- Proactively provide input and recommendations to enhance the customer experience.
- Collaborate with various departments to resolve customer issues efficiently and effectively.
- Quickly learn and adapt to computer software and systems.
- Exhibit outstanding oral and written communication skills while working effectively within a diverse team.
Responsibilities
- Assist and greet customers, both in person and over the phone, ensuring a welcoming and professional experience.
- Book deliveries and coordinate scheduling to meet customer needs.
- Accurately and efficiently process customer payments and type up invoices.
- Maintain organized records and manage filing systems.
- Collaborate with sales consultants and team members to provide optimal solutions and support.
Benefits
- Excellent training
- Competitive benefits
- Mentorship
- Ongoing growth opportunities
- Statutory holidays off
- Employee & family assistance program
- Employee discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
