Customer Service Representative

Laurel Linen Service, Inc.•Robinson Township, PA
•Onsite

About The Position

Virginia Linen Service is seeking a dependable, motivated, and professional Customer Service Representative to support our customers and internal operations. This is a full or part-time inside customer service opportunity ideal for someone who enjoys working with people, staying organized, and providing excellent service. The ideal candidate will have strong telephone and computer skills, excellent attention to detail, and the ability to work effectively in a fast-paced environment.

Requirements

  • Previous customer service, office, accounting, or administrative experience preferred.
  • Highly professional, dependable, and motivated.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and accuracy.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Excellent telephone etiquette and customer service skills.
  • Ability to use a 10-key calculator by touch preferred.
  • Dependable, organized, career-oriented, and able to work independently as well as part of a team.

Nice To Haves

  • Ability to use a 10-key calculator by touch

Responsibilities

  • Provide professional and responsive customer service by phone and assist customers with questions, requests, and accounting needs.
  • Accurately enter and maintain customer and account information.
  • Perform basic accounting functions and assist with financial data entry.
  • Support accounts receivable activities and maintain accurate customer account information.
  • Handle incoming customer calls professionally and efficiently.
  • Assist with general office and administrative duties as needed.
  • Maintain a high level of accuracy when processing information and completing assigned tasks.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short-Term Disability
  • 401(k)
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