Customer Service Representative

Wolfers Home Services•Wilsonville, OR

15d•Onsite

About The Position

Second To None…Since 1901" Looking for a place that values your hard work and treats you like family? At Wolfer’s, we’re proud to say this is not just a workplace where Customer Service Representatives have jobs—it's where everyone can build a meaningful career. We truly care about our team, offering a stable and safe work environment, room to grow, and plenty of support along the way. If you’re ready to be part of something great, we’re excited to meet you!

Requirements

Great attitude - you have a positive outlook and disposition on daily life and the responsibilities you are accountable for.
Eager - you have an internal drive to consistently challenge yourself to exceed your personal best.
Passionate - intentionally show up every day to ensure every customer you speak with has a five star experience.
Efficiency - you are able to work through tasks quickly (as needed) and make decisions on a moments notice.
Previous customer service experience - whether you've been a customer service representative previously or a server at a restaurant, all experience is valuable and we want to hear about it!
Cleared background check and drug screen

Responsibilities

Be the friendly voice that welcomes customers when they call in.
Help schedule appointments.
Answer customer questions.
Make sure every customer feels heard and supported.
Make outbound calls using helpful scripts and resources.
Offer current and potential customers our value plan which includes a host of benefits.