Customer Service Representative

U-Haul•Abilene, TX

16d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the position of Customer Service Representative. This role involves working as part of a supportive team to represent U-Haul's exceptional service, ensuring customers receive the help they need. Responsibilities include inspecting and maintaining equipment, assisting customers, and using technology for dispatching and returning equipment. This position offers on-the-job education and the opportunity to start quickly with same-day pay. A $100 hiring bonus and a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program are also offered.

Requirements

Valid driver’s license and ability to maintain a good driving record
High school diploma or equivalent

Nice To Haves

People person
Love helping others
Looking for part time work

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.