Customer Service Representative
Golden HQ Corp•Houston, TX
About The Position
The Customer Service Representative will provide information about products, services, and promotions while assisting with customer requests and routine concerns. The ideal candidate is dependable, communicative, and comfortable working in a customer-facing environment.
Requirements
- High school diploma or equivalent
- Strong verbal and written communication skills
- Friendly and customer-focused personality
- Good organizational and problem-solving abilities
- Ability to work independently and as part of a team
- Comfortable communicating with customers in person and by phone
Nice To Haves
- Previous customer service, retail, or hospitality experience is a plus
Responsibilities
- Respond to customer questions and service requests
- Provide accurate information about products, services, and promotions
- Assist customers with routine concerns and requests
- Follow up on customer inquiries when needed
- Maintain organized records of customer interactions
- Gather customer feedback and communicate relevant information to the team
- Support customer engagement and promotional activities
- Work with team members to address customer needs
- Maintain professional and courteous communication
Benefits
- Paid training
- Professional development opportunities
- Supportive team environment
- Career advancement opportunities
- Hands-on customer service experience
- Competitive compensation
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
