Customer Service Representative

Champion Homes•Millen, GA

19h•Onsite

About The Position

Scotbilt Homes, a division of Champion Home Builders, Inc. of Millen, GA, is seeking to hire a full-time Customer Service Representative to join our Service Team. Champion Home Builders, Inc. has served as a leader in the manufactured housing industry and is one of the largest mobile and modular home builders in North America. Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada. Throughout the organization, we act with integrity and respect. We take pride in our craftsmanship and build strong relationships with our customers, suppliers, and our employees. We know that we would not be successful without our team. In return for hard work and dedication, our goal is to provide a safe, productive, and enjoyable workplace for every employee. The FLSA Status is Non-Exempt. This role involves interviewing customers, gathering information, and recording interview information into the computer for customer service.

Requirements

Must have working knowledge of Microsoft Office

Nice To Haves

Previous experience in manufactured/modular housing desired

Responsibilities

Talks with customers by phone to go over the customer list.
Review retailer checkout sheets for items wrong with home when it arrives at the lot.
Guide contractors working for their plant.
Enter service orders into the service system.
Assign correct parts to each item on the service order.
File completed work orders.