Customer Service Representative

U-Haul•Honolulu, HI

1d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals to join their team as Customer Service Representatives. This role involves being the primary point of contact for customers, providing exceptional service, ensuring customers receive the assistance they need, and maintaining equipment. The position utilizes modern technology for dispatching and returning equipment and offers on-the-job training. U-Haul emphasizes a fast hiring and payment process, offering paid working interviews and hiring bonuses.

Requirements

Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.