Customer Service Rep(01707) - 725 Pacha Parkway

Domino's Franchise • North Liberty, IA

1d • Onsite

About The Position

As a Customer Service Representative at Domino’s, you’ll help create positive customer experiences by handling phone calls, online orders, and in-person inquiries professionally and efficiently. You’ll assist customers with orders and resolve issues while providing friendly, attentive service. The role also includes entering orders and processing payments, promoting additional menu items and offers, and keeping the store clean and organized.

Requirements

• Be a punctual team player with a positive attitude.
• Be friendly and comfortable talking to customers.
• Work efficiently in a fast-paced environment.
• Communicate verbally with customers and coworkers to process orders over the phone and in person.
• Have excellent communication and interpersonal skills.
• Be at least 16 years of age.
• Be flexible to work evenings, weekends, and/or holidays.

Responsibilities

• Provide friendly and attentive service to customers over the phone and in person.
• Help customers place orders, customize pizzas, and answer questions about the menu.
• Upsell additional menu items and promotions.
• Handle customer inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Benefits

• A fun, rewarding, and fast-paced working environment.
• Full training with an industry-leading brand.
• Health insurance.
• Career opportunities for internal promotion.
• Discounts on pizza.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed