Customer Service Representative

WIN Waste Innovations•Newington, NH

6h•Onsite

About The Position

WIN Waste Innovations is looking for a Customer Care Agent. They will manage a high volume of incoming calls from customers while navigating multiple systems to aid in answering questions and resolving issues. We are a People First organization, with a mission of putting our customers at the center of everything we do. Customer Care Agents must have the ability to communicate effectively and professionally, in a conversational manner. Being able to remain calm, cool, and collected in a fast-paced, ever-changing environment is a must.

Requirements

Ability to quickly assess information and make decisions
Ability to effectively multi-task and quickly navigate multiple systems
Excellent verbal, written and keyboarding skills
Proficient with Microsoft Office programs (Outlook, Word)
High school diploma or GED
Punctual, dependable, and reliable

Nice To Haves

Customer service experience is a plus

Responsibilities

Manage a high volume of incoming calls from customers
Navigate multiple systems to aid in answering questions and resolving issues
Communicate effectively and professionally, in a conversational manner
Remain calm, cool, and collected in a fast-paced, ever-changing environment
Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management.