Customer Service Rep(08968) - 7900-K Stevens Mill Rd.

Domino's Franchise • Matthews, NC

23h

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a friendly and enthusiastic Customer Service Representative. The representative is the voice of the company, taking orders, answering customer questions, and helping ensure customers have a positive experience. The role also involves working with the team to support smooth operations and customer satisfaction. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work quickly and efficiently, and provide friendly service. The company describes opportunities for career growth and advancement.

Requirements

• Must be at least 16 years of age.
• Positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills.
• Basic computer skills and familiarity with point-of-sale systems.
• Must work with hustle and energy and maintain a friendly demeanor with customers.

Nice To Haves

• A love for pizza.

Responsibilities

• Take phone orders accurately and efficiently.
• Provide excellent customer service.
• Answer questions about the menu, promotions, and delivery services.
• Address and resolve customer concerns with patience and understanding.
• Work as part of a team to support smooth operations and happy customers.
• Make pizzas according to Domino’s standards and procedures.
• Maintain a clean, professional appearance and follow the Domino’s dress code.

Benefits

• Health insurance for eligible employees.
• Paid time off for eligible employees.
• 401(k) for eligible employees.
• 50% off pizza.
• Referral bonus.
• Career development.
• Flexible schedules.
• Opportunity to grow and advance within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed