Customer Service Representative (5486) - Somerville, TN

Domino's•Somerville, TN

2d•Onsite

About The Position

Domino's is growing and looking to add Customer Service Representatives to their team! This role offers immediate hire with flexible scheduling, allowing for short or long shifts, and both part-time and full-time hours. The company emphasizes that their people come first and offers opportunities for advancement within the company, with 90% of Domino's franchise owners having started as delivery drivers.

Requirements

Must be 16 years of age or older.
Must be able to pass a background check.
Ability to add, subtract, multiply, and divide accurately and quickly (calculator may be used).
Ability to make correct monetary change.
Verbal, writing, and telephone skills.
Ability to follow directives.
Ability to perform repetitive tasks.
Ability to work alone and well with others.
Ability to work well under stress.
Ability to meet strict quality control standards.
Ability to provide excellent customer service.
Ability to analyze and compile data.
Ability to make good judgments and decisions.
Eye-hand coordination is essential.
Near and mid-range vision required for most in-store tasks.
Ability to differentiate between hot and cold surfaces.

Responsibilities

Take and process orders via verbal, written, and telephone communication.
Make correct monetary change.
Provide excellent customer service.
Analyze and compile data.
Make good judgments and decisions.
Unload bulk product deliveries using a hand truck, which may include cases of ingredients and supplies weighing up to 50 pounds.
Stack cases onto shelves up to 72 inches high.
Navigate stairs or climb a ladder for tasks such as changing prices on signs, washing walls, and performing maintenance.
Perform forward bending at the waist at the pizza assembly station, front counter, and when stocking ingredients.
Perform crouching and bending to stock shelves and clean low areas.
Reach continuously (up, down, and forward) for various tasks including operating oven controls, changing sign prices, lifting/lowering objects, scooping ingredients, washing dishes, obtaining topping ingredients, cleaning work surfaces, and answering phones.
Shape pizza dough requiring frequent and forceful use of forearms and wrists.
Manipulate a pizza peel and use a rolling cutter.
Perform frequent and/or forceful pinching for assembling cardboard pizza boxes.
Grasp cans, pizza cutters, pizza peels, and pizza boxes.
Talk and hear on the telephone.
Drive (requires far and night vision).