Fully REMOTE Customer Service Representative

Globe Life AIL - Lisa Russel•Duluth, MN
•Remote

About The Position

Empower Your Career — 100% Remote Opportunity Ready to achieve professional success without sacrificing time with the people who matter most? Join our fully virtual, work-from-home team where flexibility, growth, and income potential come together. We’re seeking motivated individuals who enjoy helping others, thrive in a remote environment, and take pride in delivering exceptional client experiences. In this role, you’ll connect with clients daily, provide clear guidance, and make a meaningful impact—all from the comfort of home.

Requirements

  • Strong communication skills, including active listening and problem-solving
  • Adaptability and willingness to learn in a fast-paced environment
  • Ability to work independently while collaborating with a remote team
  • Positive attitude and professional mindset
  • Strong work ethic and drive to succeed
  • Be at least 18 years of age and legally eligible to work in the United States
  • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
  • Complete required training and participate in virtual meetings
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Nice To Haves

  • Customer service or client-facing experience is helpful, but not required

Responsibilities

  • Communicate with clients through phone and Zoom appointments
  • Provide professional customer support and guidance
  • Assist clients with questions, benefits information, and follow-up support
  • Build positive, long-term client relationships
  • Participate in ongoing training and professional development
  • Collaborate with team members in a fully remote environment

Benefits

  • Flexible schedule with weekly pay
  • 100% remote work — no commuting required
  • Weekly training led by experienced industry leaders
  • Comprehensive life insurance coverage
  • Health insurance reimbursement program
  • Access to industry-leading tools and technology
  • Advancement and leadership growth opportunities
  • Positive, supportive, and team-oriented culture
  • Ongoing mentorship and leadership development
  • Stable company with strong growth and advancement opportunities
  • Meaningful work helping support and protect working families
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