Representative, Customer Service
About The Position
The Customer Service Representative is to provide customer service with customer recognition to everyone. This role is located at FLETC and is part-time, with a remote/hybrid schedule. The typical hours are Monday-Friday from 7:30 AM to 4:00 PM, though this can vary based on the store's needs. The core of this position involves handling all customer service functions with a strong emphasis on customer recognition and interaction. Key duties include accurate computerized checkout, effective communication, retrieving and identifying materials from the warehouse, stocking shelves, and maintaining store cleanliness both inside and outside. The role also encompasses other duties as assigned by management.
Requirements
- High school graduate with one year relevant work experience.
- Basic retail knowledge.
- Accuracy with computerized checkout systems.
- Requires excellent communication skills.
- Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management.
- Team player.
Responsibilities
- Responsible for all customer service functions with customer recognition and interface the most critical element.
- Accurate computerized checkout
- Requires excellent communication skills
- Requesting and identifying material from the warehouse and shelf stocking.
- Store cleanliness both in and outside.
- Other duties as requested by Manager and/or Assistant Manager
Benefits
- Basic Life Insurance at no cost to the employee
- 401(k) with match and Surplus-Sharing Plans
- Health, Dental, and Vision Insurance
- Ten paid holidays annually
- Paid Time Off (PTO)
- On-site Health and Wellness program
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
