About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a Customer Service Representative. The role serves as a customer-facing representative, taking orders, answering questions, and helping ensure a positive customer experience. It also supports smooth store operations by working with the team and meeting Domino’s standards for food preparation, appearance, pace, and customer service. The company describes itself as guided by Golden Rule, Teamwork, and Enthusiasm and offers opportunities for employees to grow and advance. The position pays $10 per hour. Some listed benefits are available only to eligible employees.

Requirements

  • Must be at least 16 years of age.
  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Must adhere to Domino’s pizza-making standards and procedures.
  • Must maintain a clean, professional appearance and follow the Domino’s dress code.
  • Must be friendly and maintain a positive attitude with customers.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent, friendly customer service, including over the phone.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and happy customers.
  • Make pizzas according to Domino’s standards and procedures.
  • Maintain a clean, professional appearance in accordance with the Domino’s dress code.
  • Work efficiently in a fast-paced environment.

Benefits

  • Competitive pay
  • Benefits
  • Flexible scheduling
  • Opportunity to grow and advance within the company
  • Fun and friendly work environment
  • 50% off pizza
  • Health insurance for eligible employees
  • Paid time off for eligible employees
  • 401(k) for eligible employees
  • Referral bonus
  • Career development
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