Customer Service Representative

Heartland Home Services•Wixom, MI

3d•Onsite

About The Position

Call Center Customer Care Representative We are looking for a dynamic superstar to help support our growing Teams in our Wixom, Michigan Headquarters! This is a great opportunity to support our sales, install and service teams. We have full time and part time openings. If you have the following please apply! High school diploma or equivalent education Basic Microsoft office Ability to multi- task and manage multiple priorities Basic math skills Ability to work with a sense of urgency and detail Strong organization skills Effective communicator Team players that enjoys a team environment Ability to work overtime, weekends, and rotating schedules to complete work 1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred Pay & Benefits: Industry-leading hourly rates based on experience 401k retirement plan Health Savings Account Vision insurance Life insurance Dental insurance Paid Vacation Paid Holidays Advanced training opportunities are available Hours for the whole year We provide our team members with the necessary Personal Protective Equipment (PPE) to keep themselves and our customers safe. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift Education: High school or equivalent (Required) Work Location: In person Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Robin Aire Service Company believes that top-rated technicians deserve to be treated in a top-rated manner, including pay, benefits, and company culture. Our team members can display their potential from day one on the job. They are eager to work and learn, and their positive attitude brings up the rest of the team. Our team members provide a positive and memorable experience for our customers. They want to do the right thing and do it well, and they are willing to help others with a smile and kind words. We are looking for motivated people who want a full-time career. Promising candidates are those who enjoy installing, repairing, or performing maintenance of mechanical equipment while helping customers. Formal trade experience is a plus, but please apply if you have mechanical, electrical, or plumbing experience in industries other than HVAC. Our veteran-founded company understands the value of hiring military personnel and believes that the skills that service members bring to our company are greatly needed. If you’re a veteran, we are interested in you! When you join our team, you can grow your skills and abilities while receiving opportunities to advance your HVAC, plumbing, or electrical career. If you want to join a team committed to doing and being the best, apply to Robin Aire Service Company today, and start a career you can be proud of.

Requirements

High school diploma or equivalent education
Basic Microsoft office
Ability to multi- task and manage multiple priorities
Basic math skills
Ability to work with a sense of urgency and detail
Strong organization skills
Effective communicator
Team players that enjoys a team environment
Ability to work overtime, weekends, and rotating schedules to complete work
1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred
High school or equivalent (Required)