Customer Service Representative

Kohl Wholesale • Quincy, IL

21d • $17 - $20 • Onsite

About The Position

This role is responsible for handling customer inquiries and issues within the Customer Service department. The representative will need to identify and resolve problems, seek assistance when necessary, and adapt to changing conditions. Proficiency in computer systems and Microsoft Office is required, with the ability to learn new software.

Requirements

• High school diploma/GED required.
• Possess ability to recognize and correct problems, request assistance to correct them when necessary, or refer them to the appropriate supervisor.
• Able to work under stress and adapt to changing conditions.
• Must have visual and aural faculties sufficient to enable employee to perform all tasks as set forth and assigned to him/her.
• Proficient in the use of computers and Microsoft office suite applications including Outlook.
• Ability to learn and effectively use other computer software systems.

Nice To Haves

• Food service knowledge preferred.

Responsibilities

• Recognize and correct problems.
• Request assistance to correct problems when necessary.
• Refer problems to the appropriate supervisor.
• Adapt to changing conditions.
• Effectively use computer software systems.

Benefits

• Vacation and Sick Time
• 401K
• Company Discount
• Health, Vision, Dental Plans
• Employer Clinic
• Social Security and Medicare Match
• Supplemental Life Insurance
• Short-Term Disability
• Flex Plan-Medical/Dependent Care
• Credit Monitoring/Pre-Paid Legal
• Employee Assistance Program
• Education Assistance Program
• Gym Membership Discounts
• Flu Shots

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED