Customer Service Representative
Sapp Bros., Inc.•Beatrice, NE
•Onsite
About The Position
At Sapp Bros., our purpose is simple: to Bless and Serve others our customers, coworkers, and communities alike. We’re currently seeking a Full-Time Petroleum Customer Service Representative to join our team in Omaha, NE. Whether you're launching your career or ready for your next step, we’ll provide the training and support you need to thrive. As a key link between our petroleum products and the people we serve, you'll ensure a positive, efficient experience every time.
Requirements
- High school diploma or GED (required)
- 2+ years of experience in customer service, logistics, sales, or account management
- Strong communication, multitasking, and organizational skills
Nice To Haves
- Experience with ERP systems such as SAP or Oracle (preferred)
- Knowledge of the petroleum industry (a plus)
Responsibilities
- Support walk-in and phone-in customers with product questions, orders, and pricing
- Enter and manage orders in our ERP system (e.g., SAP or Oracle) with accuracy and attention to detail
- Collaborate with Sales, Procurement, Inventory, and Warehouse teams to meet customer needs
- Use Salesforce to track communication and follow up on customer interactions
- Schedule service calls and provide timely updates to customers
- Educate customers on our offerings and promote safe product-handling practices
- Share news about promotions, new products, and company specials
Benefits
- Competitive compensation
- medical, dental, vision, life insurance
- 401(k) with company match
- Save 25¢ per gallon on fuel
- tuition assistance
- gym membership reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
