Customer Service Representative
AmeriVet•Garden City, NY
•Onsite
About The Position
Garden City Veterinary Care aims to provide owners with sound, honest choices for their pets and to provide our patients with excellent and compassionate medical care. We strive to give our customers the best personalized service possible and to create a friendly, professional work environment for our awesome staff! The Client Service Representative role is essential to the success of the hospital.
Requirements
- 1-2 years in a Customer Service/Customer Facing role
- Excellent communication, multitasking and organizational skills
- Compassion for our patients and their owners
- Team Player willing to learn
- High school diploma or GED
Nice To Haves
- Must enjoy assisting pet owners and must LOVE animals!
- Spanish language skills are a plus but not required
- 1+ year in the Veterinary Field (preferred)
Responsibilities
- Answering phones
- Taking messages
- Scheduling Appointments
- Answering E-mails and Communicating with clients via PetDesk
- Checking-In Clients and Patients; ensuring their file information is accurate
- Collecting and Processing Payments, cash handling
- Maintaining a clean lobby
- Accounting; Closing/Opening procedures
- Assisting in animal handling of pets up to 50lbs
- Accurate communication with Outside Pharmacies, other Veterinary Clinics and clients.
Benefits
- Employee Pet Discount
- Educational opportunities
- Closed most major holidays
- Tailored development programs, mentorship, and career pathing
- Competitive pay
- performance bonuses
- 401(k) matching
- student loan assistance
- Health, dental, vision, life insurance
- mental health resources
- Generous paid time off and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
