Customer Service Representative

Community Health Centers of South Central Texas • Luling, TX

15d • $13 - $15 • Onsite

About The Position

Provides clerical support to assigned department in the areas of patient registration, record preparation and maintenance, release of patient information and appointments scheduling, and data entry of client information into Electronic Health Records (EHR) at our Luling Community Health Center location.

Requirements

• Exceptional customer service skills.
• Ability to promptly respond to inquiries and resolve issues.
• Ability to maintain accurate and detailed records.
• Ability to collaborate with internal teams.
• Proficiency in data entry into Electronic Health Records (EHR).
• Experience with patient registration.
• Experience with release of patient information and appointment scheduling.
• Experience checking in/out patients.
• Experience verifying insurance eligibility.

Responsibilities

• Provide exceptional customer service by promptly responding to inquiries, resolving issues, and ensuring customer satisfaction.
• Provides clerical support to assigned departments in the areas of patient registration.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with internal teams to address customer needs and provide timely solutions.
• Release of patient information and appointments scheduling.
• Data entry of client information into Electronic Health Records (EHR).
• Checking in/out patients and verifying insurance eligibility for a fast-paced center.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed