Customer Service Rep(08153) - 433 N. Glenoaks Blvd.

Domino's • Burbank, CA

1d • Onsite

About The Position

The following general description applies to all hourly store team members. This role involves operating equipment, stocking ingredients, preparing products, using proprietary technology, receiving and processing telephone orders, taking inventory, cleaning, and ongoing on-the-job training for new products. The position requires good communication skills and the ability to communicate verbally with customers and coworkers to process orders both over the phone and in person.

Requirements

• Must have good communication Skills
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately with speed
• Ability to enter orders using a computer keyboard or touch screen
• Talking and hearing on the telephone
• Near and mid-range vision for most in-store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces
• The ability to direct activities, perform repetitive tasks, work along and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
• Shaping pizza dough requires frequent and forceful use of forearms and wrists
• Workers must manipulate a pizza peel when removing a pizza from the oven, and when using the rolling cutter
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes
• Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes
• All employees must use any and all Domino’s technology implemented by the Company
• All drivers must use the Driver app
• All CSR must make use of the Dominos Digital Shoulder surf (DSS)
• All employees must use the Domino’s Car Side Delivery

Responsibilities

• Operate all equipment
• Stock ingredients from delivery area to storage and work area
• Prepare all products
• Use all proprietary technology
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily
• Responsible for continued on the job training for any and all new products
• Deliver pizzas within a designated delivery area

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED