Customer Service Rep(06066) - 23415 Three Notch Road, Unit 1109

Domino's Franchise • California, MD

1d • Onsite

About The Position

The Customer Service Representative (CSR) is a front-line customer-care role in Domino’s store operations. CSRs take and process customer orders, build relationships with customers, handle payments, and help maintain a clean customer area. They also assist Pizza Makers with toppings and dough and may help with pizza making. The position offers training and support, opportunities to learn new skills, and potential for career progression within Domino’s.

Requirements

• Be at least 16 years of age.
• Have an exceptional and positive attitude.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Be able to make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Have motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Be able to enter orders using a computer keyboard or touch screen.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and co-Team Members, in person and over the phone.
• Be able to talk and hear on the telephone.
• Have near- and mid-range vision for most in-store tasks and depth perception.
• Be able to differentiate between hot and cold surfaces.
• Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Be able to stand for long periods; most tasks are performed from a standing position.

Responsibilities

• Take customer orders over the phone and in person.
• Greet customers within 10 seconds.
• Build relationships with customers.
• Upsell products.
• Handle cash and make correct monetary change.
• Keep the customer area clean.
• Assist Pizza Makers with toppings and dough.
• Enter and process orders using a computer keyboard or touch screen.
• Communicate with customers and co-Team Members to process orders.

Benefits

• Flexible hours
• Fast career progression
• Training opportunities and rewards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed