Customer Service Rep(05585) - 4350 Colwick Road

Domino's Franchise • Charlotte, NC

9d

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a friendly and enthusiastic Customer Service Representative. The representative serves as a customer-facing voice of the company, taking orders, answering questions, and helping ensure a positive customer experience. The role involves working with a team in a fast-paced environment and following Domino’s standards, including pizza-making procedures, dress code, and expectations for a clean, professional appearance. The company describes opportunities for growth and advancement.

Requirements

• Positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills.
• Basic computer skills and familiarity with point-of-sale systems.
• Work with hustle and energy.
• Maintain a friendly demeanor with customers.

Nice To Haves

• A love for pizza.

Responsibilities

• Take phone orders accurately and efficiently.
• Provide excellent customer service with a positive attitude.
• Answer customer questions about the menu, promotions, and delivery services.
• Address and resolve customer concerns patiently and understandingly.
• Work as part of a team to support smooth operations and happy customers.
• Follow Domino’s pizza-making standards and procedures.
• Maintain a clean, professional appearance in accordance with the Domino’s dress code.

Benefits

• Competitive pay
• Health insurance for eligible employees
• Paid time off for eligible employees
• 401(k) for eligible employees
• 50% off pizza
• Referral bonus
• Career development
• Flexible scheduling
• Opportunity to grow and advance within the company
• Fun and friendly work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed