Customer Service Representative

Bob Weaver Auto • Pottsville, PA

1d • Onsite

About The Position

Bob Weaver Auto is looking for friendly, dependable, and customer-focused individuals to join our Customer Service Team. Whether you're looking for full-time or part-time employment, this is a great opportunity to work in a fast-paced dealership where you'll help create an outstanding experience for our customers. As one of the first people our customers interact with, you'll play an important role in supporting both our Sales and Service Departments.

Requirements

• Customer service, receptionist, administrative, or dealership experience is a plus
• Friendly personality with excellent communication skills
• Organized, dependable, and able to multitask
• Comfortable using computers and learning dealership software
• Team player with a positive attitude

Responsibilities

• Greet customers with a friendly and professional attitude
• Answer and direct incoming phone calls
• Schedule and confirm service appointments
• Assist customers during check-in and check-out
• Process payments and cashier transactions
• Support Service Advisors with customer communication and administrative tasks
• Coordinate loaner vehicles, rentals, and transportation as needed
• Scan documents, enter data, and maintain accurate records
• Work closely with the Sales, Service, Parts, and Accounting teams

Benefits

• Competitive pay
• Medical, Dental, Vision & Life Insurance
• 401(k) eligibility beginning on Day One
• Employee vehicle purchase program
• Payment plans for personal vehicle repairs
• Tuition assistance through Degrees at Work with Strayer University for employees and eligible family members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed