Customer Service Representative

U-Haul•Upper Marlboro, MD

10d•Onsite

About The Position

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. This position offers on-the-job education. Pay starts at $18.00, raise to $19.00 upon becoming fully trained and forklift-certified.

Requirements

Valid driver’s license and ability to maintain a good driving record
High school diploma or equivalent

Nice To Haves

forklift-certified

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.