Customer Service Representative (Entry-Level)

Pacific Office Automation•Boise, ID

43d•Onsite

About The Position

Pacific Office Automation is one of the largest independently owned document imaging and technology dealers in the nation Since 1976 we have grown to over thirty branches located in eleven western states With over 40 years of success in office equipment and technology salesservice our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation youll find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position We are looking to hire a Customer Service Representative at our office in Boise ID If you have a passion for customer service are organized and love working in a team player environment we want to hear from you

Requirements

Bachelors degree preferred
High quality verbal and written communication
Strong math abilities are necessary
Experience with accounts receivable is highly preferred
Experience using spreadsheets database and word processing software; such as Microsoft word excel and PowerPoint

Responsibilities

Source warm sales opportunities through inbound lead follow up and outbound cold calls and email
Understand customer needs and requirements
Accounts receivable
Ability to handle high volume phone calls and emails
Strong problem solving abilities and phone presence
Excellent time management organizational skills and ability to work independently