Customer Service Representative (Entry Level)
About The Position
Position Overview: We are currently seeking a detail-oriented, customer-focused Customer Service Representative to join our team. In this role, you will serve as a primary point of contact for clients, providing knowledgeable assistance, resolving inquiries, and ensuring a seamless customer experience. We offer a supportive work environment with hands-on training and a strong emphasis on professional development. This is an excellent opportunity for individuals who are enthusiastic about customer service and eager to grow within a collaborative, goal-driven organization.
Requirements
- Previous experience in customer service, sales, or a related field preferred
- Excellent verbal and written communication skills
- Strong interpersonal skills and a customer-first mindset
- Ability to manage multiple tasks and prioritize effectively
- Self-motivated, reliable, and capable of working independently and as part of a team
- Professional demeanor and a commitment to delivering exceptional service
Responsibilities
- Deliver high-quality customer support by providing accurate information regarding benefit products and services
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Maintain and update client records with attention to detail and accuracy
- Develop a thorough understanding of company offerings to better assist clients
- Establish and nurture relationships with both new and existing customers
- Collaborate with team members to meet performance goals and enhance the overall customer experience
Benefits
- Comprehensive training and ongoing support
- Opportunities for advancement and internal promotion
- A positive, team-oriented workplace culture
- Recognition for performance and contributions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
