Customer Service Representative

Traffic Tech Inc.Mississauga, ON
Onsite

About The Position

Working out of our growing Mississauga branch, we are looking for our next Customer Service Representative. You will be responsible for making sure the movement of freight across North America, or even across the globe, is coordinated and executed successfully according to our customers’ needs. Your work will support our extensive Operations team and you will communicate thoroughly with other team members and Traffic Tech personnel. This position is a great opportunity to set foot within the extensive logistics’ field.

Requirements

  • Customer service experience
  • Minimum High School Diploma - Great opportunity for recent graduates!
  • Written and verbal fluency in French/English
  • Well-organized self-starters with excellent interpersonal skills who enjoy a dynamic, fast-paced environment
  • Possess professional phone mannerisms
  • Outgoing personality; high energy; flexible
  • Great attitude and desire to work hard while having fun!

Responsibilities

  • Creating and maintaining Strong Vendor Relationships
  • Negotiating with Shippers and Carriers
  • Shipment tracking – monitor pickup and delivery
  • Preparing required shipping documentation
  • Effective and professional communication with clients and carriers
  • Minor Accounting Functions and data entry

Benefits

  • Robust industry with training and mentorship
  • Compensation package that include Medical and Dental benefits
  • Life Insurance/AD&D Insurance
  • Long-term disability
  • Personal and Volunteer time off
  • Paid vacation after probationary period
  • Free coffee all day!
  • Dynamic environment and ‘can-do’ culture
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