Customer Service Representative

Alphabe Insight Inc • Birmingham, AL

5d • $3,780 - $4,475

About The Position

We are seeking a friendly and motivated Customer Service Assistant to provide exceptional support and create positive customer experiences. This opportunity is ideal for individuals who enjoy working with people, building relationships, and developing valuable professional skills in a dynamic, team-oriented environment.

Requirements

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Excellent customer service and problem-solving abilities.
• Strong organizational and multitasking skills.
• Customer-focused and professional demeanor.
• Ability to work effectively in a collaborative environment.

Nice To Haves

• Previous customer-facing experience is a plus but not required.

Responsibilities

• Respond to customer questions regarding products and services.
• Assist with resolving customer concerns promptly and courteously.
• Identify customer needs and provide appropriate solutions.
• Build positive customer relationships through outstanding service.
• Support customer engagement and satisfaction initiatives.
• Maintain organized records of customer interactions.
• Collaborate with team members to achieve service goals.
• Represent the company with professionalism and a positive attitude.
• Participate in ongoing training and professional development.

Benefits

• Competitive Salary: $40,000 – $44,000 per year.
• Full-time career opportunity.
• Professional growth and advancement opportunities.
• Leadership and management skill development.
• Ongoing learning and professional development.
• Supportive and collaborative team environment.
• Opportunity to strengthen communication, problem-solving, and operational skills.
• Meaningful role within a growing organization.
• Opportunity to take on increased responsibilities as the company expands.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED