Call Center CSR
About The Position
WSP is searching for Full Time Customer Service Representatives that are passionate about solving problems and enjoy providing excellent customer service. Our Customer Service Representatives are the core to delivering friendly and efficient support to our customers and are essential in our commitment to exceeding customer satisfaction. If you are looking to be part of a winning team and contribute to providing exceptional customer service, we would like to hear from you! WSP offers bonus incentives, recognitions, and growth opportunities with our Customer Service career path. Only local candidates are being considered.
Requirements
- Ability to commit to the Monday through Friday schedule from 8:45 am to 5:15 pm.
- Ability to work 5 days, 40 hours per week.
- Must be able to work exceptions during higher volume times of the year.
- Must have a quiet, dedicated space to work free from distractions.
- Must have internet that can support business needs and household needs.
Nice To Haves
- Bilingual skills
Responsibilities
- Delivering friendly and efficient support to customers.
- Exceeding customer satisfaction.
Benefits
- Bonus incentives
- Recognitions
- Growth opportunities
- Medical coverage
- Dental coverage
- Vision coverage
- Disability coverage
- Life insurance
- Retirement savings
- Paid sick leave
- Paid vacation (or other personal time)
- Paid parental leave
- Paid time off for purposes of bereavement
- Paid time off for voting
- Paid time off for attendance at naturalization proceedings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
