Customer Service Rep(05527) - 588 A Bailey Rd
About The Position
The Customer Service Representative contributes to Domino’s Heightened Time Awareness (HTA) standards: answering every phone within two rings, helping get every order into the oven in less than three minutes, and helping ensure delivery orders leave within fifteen minutes. The role involves working with the team to meet these standards while providing friendly, professional service to phone-in and carryout customers. Employees receive online courses and hands-on training on products and equipment, including Domino’s Pulse point-of-sale order system. The training prepares representatives to serve customers and make pizzas. A separate training program is available for employees interested in becoming managers.
Requirements
- Have a positive, friendly attitude and exceptional customer service skills.
- Communicate with customers in a friendly and professional manner.
- Complete pre-employment screening, including a HireRight background check, a National Crime and Sex Offender Background Check, and basic urinalysis drug testing.
- Wear required black pants, shorts, skirts, or capris; denim, corduroy, stretch, yoga, and sweatpants materials are not permitted.
Responsibilities
- Answer phone calls within two rings or less.
- Help ensure orders are placed in the oven in less than three minutes.
- Help ensure delivery orders leave within fifteen minutes.
- Provide friendly and professional service to phone-in and carryout customers.
- Demonstrate and model Domino’s Perfect Image standards at all times.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
