Customer Service Representative – Online WFH

Globe Life AIL - Lisa Russel•Springfield, MO

17h•Remote

About The Position

Our company is growing faster than ever, and we’re seeking motivated, people-focused professionals to join our fully remote team. This is your opportunity to build a meaningful career from anywhere while enjoying flexibility, mentorship, and long-term advancement potential. At AO, we believe success is built through service, consistency, and growth. Our guiding philosophy— The Platinum Rule: “Do more for others than you would have them do for you.” —drives how we support both our clients and our team every day. If you’re looking for a remote opportunity where your effort is recognized, your growth is supported, and your work has purpose, this may be the career move you’ve been looking for.

Requirements

Strong communication and relationship-building skills
Positive, service-oriented mindset
Problem-solving ability and adaptability in a fast-paced environment
Self-motivation and accountability in a remote setting
Ability to work independently while contributing to team success
Professionalism, reliability, and willingness to learn
No prior industry experience is required. Full training and mentorship are provided.

Responsibilities

Communicate with clients through phone and Zoom consultations
Build strong, long-term client relationships through exceptional service and follow-up
Provide support, guidance, and benefit information to clients
Assist clients through enrollment and service processes
Participate in ongoing training and professional development sessions
Work independently while collaborating within a supportive remote team environment