Online Customer Service Representative

Globe Life AIL - Lisa RusselStockton, CA
Remote

About The Position

This opportunity is ideal for professionals who value flexibility, mentorship, and long-term career development within a supportive, people-first environment. Whether you’re beginning a new career or looking for greater opportunity and advancement, AO provides the training, systems, and mentorship to help you succeed. In this role, you’ll combine customer service with relationship-building to make a real impact—helping protect working families while building a rewarding, performance-based career.

Requirements

  • Strong communication and relationship-building skills
  • Positive attitude and willingness to learn
  • Self-motivation and ability to work independently in a remote environment
  • Goal-oriented mindset with strong work ethic
  • Adaptability and coachability in a growth-focused culture
  • Commitment to professionalism and customer service excellence

Nice To Haves

  • Leadership experience is helpful but not required. We value coachability, integrity, and a desire to grow. Full training and mentorship are provided.

Responsibilities

  • Communicate with clients through phone and Zoom consultations
  • Deliver professional customer support and benefit guidance
  • Build strong, long-term client relationships through service and follow-up
  • Assist clients with coverage information and enrollment support
  • Participate in ongoing leadership training and development programs
  • Collaborate with a positive, growth-focused remote team

Benefits

  • Health insurance reimbursement program
  • Company-supported life insurance coverage
  • Leadership and professional development opportunities
  • Incentive trips, leadership events, recognition programs, and additional rewards
  • Union representation and support
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