Online Customer Service Representative

Globe Life AIL - Lisa Russel • Stockton, CA

16h • Remote

About The Position

This opportunity is ideal for professionals who value flexibility, mentorship, and long-term career development within a supportive, people-first environment. Whether you’re beginning a new career or looking for greater opportunity and advancement, AO provides the training, systems, and mentorship to help you succeed. In this role, you’ll combine customer service with relationship-building to make a real impact—helping protect working families while building a rewarding, performance-based career.

Requirements

• Strong communication and relationship-building skills
• Positive attitude and willingness to learn
• Self-motivation and ability to work independently in a remote environment
• Goal-oriented mindset with strong work ethic
• Adaptability and coachability in a growth-focused culture
• Commitment to professionalism and customer service excellence

Nice To Haves

• Leadership experience is helpful but not required. We value coachability, integrity, and a desire to grow. Full training and mentorship are provided.

Responsibilities

• Communicate with clients through phone and Zoom consultations
• Deliver professional customer support and benefit guidance
• Build strong, long-term client relationships through service and follow-up
• Assist clients with coverage information and enrollment support
• Participate in ongoing leadership training and development programs
• Collaborate with a positive, growth-focused remote team

Benefits

• Health insurance reimbursement program
• Company-supported life insurance coverage
• Leadership and professional development opportunities
• Incentive trips, leadership events, recognition programs, and additional rewards
• Union representation and support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed