Customer Service - Onsite
S R International•Flagstaff, AZ
•Onsite
About The Position
Answer incoming calls from Arizona state employees and retirees. Provide accurate and professional assistance regarding Open Enrollment 2027. Respond to customer questions and explain benefits-related information clearly. Assist callers in resolving questions or concerns and provide appropriate guidance. Maintain a high level of customer service throughout each interaction.
Requirements
- 1 year of call center experience
Nice To Haves
- Open enrollment or benefits experience
Responsibilities
- Answer incoming calls from Arizona state employees and retirees.
- Provide accurate and professional assistance regarding Open Enrollment 2027.
- Respond to customer questions and explain benefits-related information clearly.
- Assist callers in resolving questions or concerns and provide appropriate guidance.
- Maintain a high level of customer service throughout each interaction.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
