Customer Service Representative - State Farm Agent Team Member
About The Position
As a Customer Service Representative - State Farm Agent Team Member with Daniel Dick - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Requirements
- Must pass Property & Casualty test or have in place
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
Nice To Haves
- Previous customer service experience preferred.
Responsibilities
- Answer phones & take payments
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Assist agents in making contacts with prospects via text & phone
- Following up on forms/documents needed
- Contacting late pays from CRM
Benefits
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
