Customer Service Representative
About The Position
Champion Home Builder, Inc is seeking to hire a Customer Service Representative to join their team in the Burleson, Texas Plant. This role involves interviewing customers, gathering information, and recording it into the computer system to provide customer service. The company is a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America, offering various factory-built solutions. Champion emphasizes integrity, respect, craftsmanship, and strong relationships with customers, suppliers, and employees, aiming to provide a safe, productive, and enjoyable workplace.
Requirements
- Must have working knowledge of Microsoft Office
- Must have experience with high volume calls
Nice To Haves
- Previous experience in manufactured/modular housing desired
Responsibilities
- Talks with customers by phone to go over the customer list.
- Review retailer checkout sheets for items wrong with home when it arrives at the lot.
- Guide contractors working for their plant.
- Enter service orders into the service system.
- Assign correct parts to each item on service order.
- File completed work orders.
Benefits
- 401k plan with company match
- paid vacation
- paid holidays
- medical Rx
- Dental, vision, and life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
