Customer Service Representative

Sun Auto Tire and Service • Tucson, AZ

10d • Onsite

About The Position

Max Auto Glass is the auto glass division of the Sun Auto Tire and Car Care Center's family of automotive brands. We have been in business for over 10 years in Tucson and have recently expanded to Phoenix. We are a full service and fully mobile auto glass company whose focus is on providing safe auto glass installation while exceeding our customer's expectations from a service standpoint.

Requirements

• Experienced customer service representative with previous experience with data entry.
• Smart, happy, honest, polite, presentable, respectful, motivated, and high energy.
• Excellent communication and documentation skills.
• Master at multi-tasking.
• Computer proficient with excellent typing and 10 key skills.
• Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Able to deal with problems involving several concrete or fluid variables.
• Ability to advocate for the customer and the store, where appropriate.

Nice To Haves

• Previous experience in the Auto Glass Industry

Responsibilities

• General Customer Service
• Processing Insurance Claims for Clients
• Providing cash quotes for potential clients
• Invoicing - Inventory - and Auditing
• Sourcing and ordering auto glass parts
• Scheduling clients
• Dispatching jobs to install team
• Managing payments received on open invoices
• Assists in administrative functions at the office

Benefits

• Competitive Bi-Weekly Pay
• Tuition Reimbursement, up to $3,000 annually
• Paid Vacation and Sick Time
• 6 Paid Holidays
• Medical, Dental and Vision Insurance (Effective 1st of the Month after Hire)
• Life Insurance (Company paid)
• 401(k) Retirement Savings Plan with Company Match
• Discounted Services on Personal and Immediate Family Vehicles
• Opportunity for Advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed