Customer Service Representative
Qureos Inc•New York, NY
About The Position
As a Customer Service Representative for our team, you’ll be the first person our customers come into contact with. On a typical day, you’ll answer questions, process orders, answer questions and provide accurate information across multiple channels. Provide clear and accurate information about products or services. Troubleshoot problems and offer appropriate resolutions. In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy.
Requirements
- [1+] years of Customer Service Representative experience
- High school diploma
- Proficient with computers and CRM software
- Excellent communication skills
- Superb customer service, time-management, and multitasking skills
Responsibilities
- Maintain records of customer interactions, including sales, comments, and complaints
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
