Customer Service Representative CSI#1978
About The Position
Chevron Stations Inc. is looking to hire a Customer Service Representative who will cook, cashier, and clean. This position involves maintaining courteous, professional contact with co-workers, customers, vendors, and the community. The role requires maintaining a neat appearance and good personal hygiene, supporting and following established safety, security, and quality guidelines, as well as CSI’s policies, procedures, practices, and programs. Reporting accidents or incidents to the manager immediately and preserving the safety of oneself and others are crucial. The position also ensures food safety hygiene in accordance with county regulations, including proper sanitation, food handling, preparation, storage, and disposal procedures. Adherence to federal law and company standards on carding customers for age-restricted products is also required. The role involves working professionally with vendors and contractors, and regular, punctual attendance is expected. Following proper kitchen and sanitation procedures during the cooking of KKC products in accordance with city and county regulations is essential.
Requirements
- Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
- Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
- Strong attention to detail.
- Ability to handle challenging situations professionally and exercise exceptional judgement.
- Ability to work both independently and in team settings.
- Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
- Must be at least 18 years of age or older to work in California and Oregon locations.
- Must be at least 21 years of age or older to work in Washington locations.
- Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
- Must be at least 21 years of age or older to work in Management positions.
Nice To Haves
- Cooking/Restaurant experience preferred.
Responsibilities
- Provide exceptional guest service.
- Be courteous, always greet and thank all customers while making eye contact.
- Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures, including retail and fuel sales transactions.
- Maintain cash drawer to be at or below the maximum level.
- Secure all funds in a safe and perform cashier reconciliation at the end of each shift.
- Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
- Prepare food and hot beverage products.
- Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
- Actively promote store specials and other marketing programs.
- Cross-check price of delivered goods for accuracy.
- Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products.
- Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels (Oregon only).
- May perform other duties as assigned by management.
Benefits
- Full-time & Part-time shifts available.
- Direct Deposit with competitive weekly pay.
- Health & Wellness packages available for purchase.
- Education reimbursement program.
- Shift Differential Pay for select shifts and job titles.
- Management Bonus Program.
- Loyalty Service Time Program.
- Commuter Benefit Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
