Customer Service Representative- New London, NH

Bar Harbor Bankshares•New London, NH
•Onsite

About The Position

The Customer Service Representative is the first point of contact for Bar Harbor Bank & Trust customers and supports their day-to-day financial needs while building trusted relationships. This role focuses on developing general banking knowledge and mastering routine transactions, including account opening. The position is a 25-hour-per-week opening at the bank’s New London, New Hampshire branch.

Requirements

  • Customer service experience.
  • Working knowledge of Windows.

Responsibilities

  • Help customers identify their financial needs and recommend additional products and services.
  • Identify opportunities to refer customers for loans, trusts, investments, insurance, and other bank services.
  • Develop banking knowledge and contribute to branch goals, including deposits and loans.
  • Build trusting relationships with people in the communities served.
  • Participate in and advocate for community growth and prosperity.
  • Process customer transactions promptly, efficiently, courteously, and professionally.
  • Provide exceptional customer service, resolve inquiries effectively, and follow through with customers.
  • Master routine banking transactions, including account opening.
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