Customer Service Representative

AESSEAL Inc.

2d

About The Position

Provide internal and external customers with a single point of contact with regard to order administration, pricing and other non-technical service issues. Proactively manages customer needs, identifying issues and providing resolutions.

Requirements

• Single point of contact for customers regarding order administration, pricing, and non-technical service issues.
• Proactive management of customer needs, issue identification, and resolution.

Responsibilities

• Customer support via phone and email
• Processing of customer orders in a timely and accurate fashion
• Follow-up and coordination of problematic orders
• Coordinating with the Workshop to ensure customer-requested delivery dates are met
• Assist in other departments from time to time as required (warehouse, assembly)
• Other duties, responsibilities, and activities may change or be assigned at any time, with or without notice, as determined by business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees