Customer Service Representative

Lawn Doctor S.E. Savannah • Garden City, GA

4d • Onsite

About The Position

Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and makes outbound calls to customers to follow-up on estimates and ensure customer satisfaction. We are looking for a motivated, self-starter who is goal-oriented and hard-working. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience in the lawn care industry is highly desirable but not required.

Requirements

• Dependable and reliable individual
• Motivated, self-starter
• Goal-oriented
• Hard-working
• Strong work ethic
• Friendly
• Excellent communication skills
• Strong computer skills including Microsoft Word and Excel

Nice To Haves

• Actual work experience in the lawn care industry

Responsibilities

• Takes inbound call from customers and potential customers
• Makes outbound calls to follow up on estimates and ensure customer satisfaction
• Sells services over the phone
• Maintains customer data records
• Processes paperwork from sales and service team members

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k) matching
• Competitive salary
• Dental insurance
• Commission

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed